Mustangs, Mavericks and Management
Welcome to the Mustang Mania edition of National Oil & Lube News. In celebration of Mustang’s 50th anniversary, we wanted to do things a little different, so we hope you enjoy all our pages of Mustang-related content.
This thought of doing something different, and the announcement of James Garner’s passing, made me think of mavericks.
If you look up the definition of a maverick, you’ll likely find that it is a free-roaming unbranded calf, but this definition from the urban dictionary cites a maverick as being: “Someone who refuses to play by the rules. He/she isn’t scared to cross the line of conformity, but their unorthodox tactics get results!” Is there a better way to describe those in the lube industry? Our industry is full of independent thinkers and owners who weren’t afraid to go against the grain and start — or enter — an entirely new industry.
The lube industry does things different: no appointments, work on the car from the top and bottom simultaneously and send customers on their way with an oil change and multi-point inspection in 10 minutes. Yep, those are all things brought to you by mavericks — and this is where the last word of this column title comes in to play.
If you don’t have effective management, nothing else matters. As the great Stephen Covey said, “Effective leadership is putting first things first. Effective management is discipline, carrying it out.”
I hope all you mavericks out there enjoy this Mustang issue. By the way, if you have a Mustang story you’d like to share, send it to us at firstname.lastname@example.org, and we might publish it in an upcoming issue.
Keep on lubin’