Vertical Outlook for 2014: Adapting to Industry Changes
2013 was the year of camouflage and beards. Those Duck Commanders were everywhere! Healthcare reform policies were a headline that we all got used to and of course, who could forget Super Bowl XLVII? The lights went out in the Superdome right after the halftime show.
Where did 2013 go? Regardless, we are embracing a New Year.
Every year we talk to operators around the country to find out what they expect from the industry in the coming year. For many of them, goals and concerns have changed from years past. However, their desire to succeed in the fast lube industry has not waivered.
While the future is an impossible thing to predict, lube operators must use their knowledge of the industry and past experiences to help them shape new goals and drive business.
We wanted to know about significant issues operators are facing in the industry, their opinion on the current state of the industry and their predictions and goals for 2014. If you want to know what the forecast looks like for 2014, don’t stop here; keep reading.
Extended Drain Intervals – Technology in vehicles is getting more technical by the year. While the consumers love extended drain intervals because it means less trips to get their oil changed, operators do not. Here’s what they had to say:
“Extended drain intervals are causing us to have to find additional services to do per car. People aren’t changing their oil as often as they used to. To combat this we have been having to look at what other services we can get into,” Nick Vuko, general manager of Quick Nick’s Snappy Lube in Lincoln, Nebraska, said. Len Minco, owner of Kwik Kar of Aledo in Aledo, Texas said that this is an issue for him, too. “Technology in vehicles today is creating extended maintenance intervals that results in fewer service visits as well as a need for a high level of education and knowledge from the technicians in order to service the vehicles properly.”
Legislation – If you haven’t heard about the new Affordable Care Act, you’ve probably been living under a rock or somewhere far away from television, newspaper headlines and social media. The new legislation has been a source of contention for businesses both large and small. The quick lube industry is no different. “I think with all of the legislation coming out it makes it tougher and tougher for the small business to stay on top of things,” Ron Morrow, general manager of Grease Monkey in Longmont, Colorado said. “I have over 100 employees, and with the healthcare bill that has been extended out to 2015, I need to make some big decisions on how I am going to deal with that.”