Is it a Dream or a Nightmare?
If you thought the evil troll lurking about was scary, you haven’t seen anything yet. Take the evil troll, add in a terrifying clown, a few thousand poisonous spiders and a psycho killer, put them together and you now know the feeling of servicing these next vehicles. Though the most-difficult-to-service cars are a challenge, they have nothing on the vehicles that some operators refuse to service.
The car that was most mentioned as one operators refuse to service is the Volkswagen Jetta Turbo. Some VW owners (and even lube technicians) don’t realize that all Volkswagens have been required to use full-synthetic oil since 1998. If for any reason a VW owner comes into a shop and doesn’t know their car requires synthetic oil, and an uneducated lube tech does what the customer says, the continual use of conventional or synthetic-blend oil can cause the VW’s engine to malfunction. The reason some operators said they refuse to service Jettas is for the same reasons previously mentioned — painstaking air or oil filter removal and installation, the possibility of stripping the oil pan and the inconvenient placement of skid plates.
On top of that, the VW Jetta Turbo comes with a gasoline-powered engine, as well as the option for a diesel engine. Each of these versions requires different oil filters, making stocking the necessary parts in your shop even more difficult. Following the VW Jetta Turbo in the category of cars refused to service are the Mini Cooper, VW Touareg and Saturns with a 3.0-liter engine. It shouldn’t come as a shocking revelation that Volkswagen was named the top brand of vehicle operators refuse to service. After all the details that make this brand so difficult to service, it was a shoe-in for this position. The remaining brands that operators most often refuse to service include Mercedes-Benz, Audi, Mini, Land Rover and Porsche.
Whether you sleep in peace and dream wonderful dreams or you toss and turn, with horrendous nightmares, each vehicle that comes in to your bay is an opportunity. You may not always be lucky and get your dream car (you will always have to deal with an evil troll or two), but knowing which cars are a hassle is half the battle. Surge forward, fight the good fight and, hopefully, you’ll be able to take on less nightmares and have more good dreams.