Experience is Life's Best Teacher
“Experience is life’s best teacher; however, if you can take things sec- ond-hand, the tuition is much cheaper.” Dick Knarr
I love surveys! Especially the annual Fast Lube Operator Survey we put together each year. The survey has changed some this year, so please read Tammy Neal’s article, on page 20, about the survey.
The improving economy has lifted our industry this year, and it feels good. The average cars serviced per day is 37.8, the average number of oil changes performed per day increased, and is currently at 32.9, and the average ticket total also increased, to $65.78. Most operators we talk to are seeing improved numbers over 2012.
The survey, of course, takes an average of the prices and services offered across the industry, so some are higher and some are lower. Check out the survey to see where you are on the scale.
If your numbers are below the nationwide industry average, I would suggest joining the Automotive Oil Change Association and becoming an active member. You know the old saying, “You have to spend money to make money.” AOCA is your best investment in our industry.
Keep on lubin.’
Steve Hurt is the publisher of National Oil & Lube News and VehicleMD. Let him know what you think at: firstname.lastname@example.org