Consumer Reports Study Reinforces Need for Right to Repair Act

According to the June 2010 issue of Consumer Reports, more Americans (74 percent) are very satisfied with independent repair shops for vehicle repairs than new car dealers (59 percent).

To ensure that car owners can continue to choose between local repair shops and dealerships for vehicle repairs, Congress introduced the Motor Vehicle Owners’ Right to Repair Act (HR 2057/S 3181).

In May 2009, Consumer Reports came out in support of the Right to Repair Act, stating that “Consumer Reports agrees, in principle, with the Right to Repair Act as it restricts its scope to ‘repair’ which would increase repair options for car owners.”

“As evidenced by the Consumer Reports study, millions of car owners trust independent repair shops to provide affordable and competitive automotive repair service,” said Kathleen Schmatz, president and CEO of the Automotive Aftermarket Industry Association (AAIA). “The top priority of the Right to Repair Act is motorist safety, ensuring that car owners know what is happening with their vehicles. To keep every motor vehicle serviced, repaired and operating safely, there must be equal access to safety alerts and repair information from the car companies.”