As Driven Brands rebrands its car wash services under the Take 5 name, they've now opened a 10th co-development, with plans for several more in the near future.
Driven Brands has promoted Danny Rivera from executive vice president and group president to chief operating officer, with Mo Khalid being his successor.
This is the second year in a row that Take 5 Oil Change has been honored with the top satisfaction score for quick oil change in the J.D. Power 2022 U.S. Aftermarket Service Index Study.
Take 5 has also recently earned the J.D. Power Award for the highest overall customer satisfaction score among all quick oil change providers evaluated.
Purple Square Management Co. added Take 5 Oil Change to its portfolio of more than 150 franchise locations with brands like Dunkin Donuts, Popeyes, and more.
Consistency is key, and if you want it in your shop, you're going to need to get your staff on board. All it takes is a little comradery and friendly competition, according to former Take 5 executive, Pete Frey.
On this edition of Top Trends on The NOLN Podcast, staff writer Abby Patterson sat down with Pete Frey, former senior vice president of customer experience at Take 5 Oil Change, on what he's taken from his 34 years in an exec role into his new role of becoming a Take 5 store operator.