Multimedia

Podcast: The Brand Effect

Hear from an experienced operator about starting an independent brand, revising his messaging to customers, and making sure the business has a positive name in the community.


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partnership

Your Field Guide to Hiring and Firing

Roxi Bahar Hewertson is a consultant, business expert and author who talks about how to set up employees for success at the hire, as well as how operators and managers can be thorough and respectful when it's time to let somebody go.


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tech stuff

Podcast: The Future of Quick Maintenance

Robert Weissberg runs a Midas-SpeeDee Oil Change and Auto Service shop out of Watsonville, Calif., and has some great insight on the education, training and mindset that owners will need to consider when thinking long-term about the future of vehicle maintenance services.


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