Thinking about doing a bit more repair work at your quick lube? Space is an important consideration, as one shop shows.

The best way to avoid employee conflicts within the shop is to fix that behavior before it boils over. Here are some expert tips to get you started.

These days, longtime shops are transitioning away from conventional as the bulk oil. Some new shops don't carry "dino" oils at all.

Lindsay Whalen, Minnesota-native, former WNBA player and head coach of the University of Minnesota women's basketball team, told the NOLN team the traits she looks for when searching for recruits.

A recent service visit by editorial director Anna Zeck served as a clear reminder of something NOLN writes about all the time: Every interaction counts. Every appointment counts. Every customer counts. 

With a spike in cases, shop owners should prepare for another hit to their businesses.

Add-on services and retail are great for tickets, but don't overlook the core oil product. Synthetic oil brings benefits to customer cars and to shop ticket averages.

Here's how to prioritize your priorities, and keep them there.

How customer referrals can go a long way for your business.

Here’s what other shops are doing when it comes to achieving their goals.