Your Field Guide to Hiring and Firing

Roxi Bahar Hewertson is a consultant, business expert and author who talks about how to set up employees for success at the hire, as well as how operators and managers can be thorough and respectful when it's time to let somebody go.

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tech stuff

Podcast: The Future of Quick Maintenance

Robert Weissberg runs a Midas-SpeeDee Oil Change and Auto Service shop out of Watsonville, Calif., and has some great insight on the education, training and mindset that owners will need to consider when thinking long-term about the future of vehicle maintenance services.

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How I Did It: Bonuses as an Incentive

Carl Goede of Roadrunner Express shares how a little insight from McDonald's helped him structure his employee's pay and bonuses, while also coming up with his own unique structure that's tailored to his shop's goals.

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