As shops look to branch out into new services, find out what works and what doesn’t in repair service.

A brand represents your entire operation. This is how three successful companies maximize their brand impacts.

Good customer service helps the entire industry succeed. Here’s how to raise the profile of your shop’s work.

A company that grows quickly must have solid foundations. Strickland Brothers has this for its Best Workplaces award in the franchise category.

This Lubbock quick lube and inspection shop has a solid foundation that earned a Best Workplaces award in the independent shop category.

Some operators are always looking toward that next location. Whether it’s your first shop or your 10th, here are some top-level strategies for making it a successful move.

Three experts share the marketing, leadership and bookkeeping strategies to make you a well-rounded operator.

 Matching the color of his equipment, tools and shop walls was just the start for Jason Nastasi. There’s a lot to this year’s Best Looking Lube.