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Creating a New Brand
The Keys to Managing Multi-Shop Initiatives
The New NOLN?
The Dos and Don’ts of Messaging Customers
How I Did It: VIP Tires & Service
Getting Process Buy-in and Building Good Habits with Contests
Case Study: Marketing a Quick Lube Network—Online and Off
Industry Insight: DIY Oil Changes, Superfund Contamination and You
What Business are You In?
Finding the Right Insurance
Shop Look: Kwik Kar of Prosper, Texas
Pit Stop: Like Everything Else, POS is Going Fully to the Web
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Bryce Austin
Automotive Oil Change Association
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Kristy Babb
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Larry Barnes
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Anthony Caliendo
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Tess Collins
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Advertiser Content
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Colton Danforth
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Braden Dockery
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Bryce Evans
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Bill Floyd
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Max Glassburg
Magi Graziano
Casey Greseth
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Joe Haggard
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Joanna Johnson
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Costa Kapothananasis
Mark Kardon
Cricket Killingsworth
Kostya Kimlat
Amber Kossak
Kyle Kress
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Danielle Lambert
AOCA Last
Scotti Lee
Josh Lewis
Aaron Lowe
William Lynott
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Jan Makela
Dave Martin
Paige McAllister
Joshua McCooey
Elizabeth McCormick
Mighty
Mobil1
Frances Moffett
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Tammy Neal
Ed Newman
William Nonnamaker
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Abby Patterson
Jaclyn Patulo
Mitzi Perdue
Phillip Perry
Sean Porcher
David Prange
Tom Probus
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Tom Quimby
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Curt Redden
Paul K. Richey
Cordell Riley
Nancy Rolland
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Lenny Saucier
Emily Schmitt
Joe Scibetta
Tony Sims
Andy Slipher
Melissa Steinken
Melissa Steinken
Curt Stork
Peter Suciu
Kit Sullivan
Steve Swedberg
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Matt Talbert
Adam Tatum
Baldwin Tom
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Mark Vickers
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John Waid
John Wald
Danielle Wallace
McCarter Wansley
Kiley Wellendorf
Aaron Westbrook
Rich White
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Ford Williams
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Kate Zabriskie
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