Running a shop shouldn't be your entire life.

Professional development shouldn't stop at the technician or manager level.

Make professional development a part of the culture.

When everything doesn't go as planned, you (and your teams) need to be ready to pivot.

These groups and organizations bring together serious business leaders who work for the common good.

It is very easy to think that your customers are just like you, but that’s rarely the case, even if they look like you, are roughly the same age and appear to appreciate the same things. Even when customers seem like you, they can still be very different.

 For people, 40 is when one could be “middle-aged,” even if young at heart, but in the business world, 40 is a remarkable milestone.

Constantine Christo Kapothanasis – Costa to friends and family – will tell you that he has no formal public relations or marketing training and no formal sales experience, but he said that he understands how the customer thinks.

With the start of a new year, it is now a good time for shop owners and managers to review workplace policies and make sure all their employees are aware of these changes. Creating a safe and productive workplace is the goal; so having prepared policies in place is crucial.

A common scene on the nightly news late in 2018 was roads jammed with cars as residents first in Florida and then in North and South Carolina sought to evacuate before the arrival of a hurricane. Those who opted to ride out the storms regretted it, notably Hurricane Michael, which was the third-most intense Atlantic hurricane to make landfall in the United States.

How Lyons Express Oil & Lube Was Saved From Destruction Given that at least 77 people were killed at press time and more than 215 square miles of land was burned in November’s Northern California wildfire known as the Camp Fire, it would be easy to believe it resulted in Paradise Lost.