ARTICLES

Add Ons: Rock Chip Repair

In 2005, Dow Jones (yes that’s his real name) started a carwash chain in Salt Lake City, Utah — FireHouse Carwash and Detail. The idea was simple, create a carwash experience that customers had never seen before and couldn’t live without. “It’s more than satisfaction, its customer delight,” was our company motto and just about everything we did was based around making sure the customer left delighted by focusing on speed, quality and customer interaction. I could go into more detail about the brand, mission, vision and victories, but we all know a company motto or slogan is only
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