LENNY SAUCIER has been serving the automotive aftermarket and its future leaders since 2000. He serves as director of retail training at Fullspeed Automotive. He can be reached at lsaucier@fullspeedautomotive.com.
In our line of work, as leaders, we must realize that we are firefighters that must go and handle issues, but our time is much better spent preventing the fires in the first place.
NOLN columnist Lenny Saucier writes about his recent volunteer work in high school classrooms, where he encouraged students to forge their own paths toward careers.
Leadership is both skill and practice. For the latter, columnist Lenny Saucier has effective advice to put you in the right mindset to lead your operation.
You can change oil on any make and model in your sleep. But operators know that's only part of the business. Columnist Lenny Saucier rounds out the job in this month's installment.
We have covered a lot about how others are changed by us. We have gone through talks of leadership and communications. This month, columnist Lenny Saucier covers a tough subject through an experience in his life.