Humor is a great way to catch the attention of would-be customers through advertising. A national agency professional explains how to find that perfect laugh.

These were big topics in 2019, but in 2020 they're going to remain at the forefront of the quick lube industry.

In many cases, there's a big difference between the "normal" and "severe" drain intervals. Use these tips to talk with your customers about which category they fall into.

For the first time, NOLN is proud to announce its first two-time Operator of the Year: Sue Ackley.

When Lee Christianson acquired an independent shop, there was a lot of cleanup work to do. He did that and more on the way to a successful business.

Before they experience your service, customers see your shop. Give an excellent first impression by following these five steps.

Digital vehicle inspections are a growing customer service tool, but is it right for your shop? One brand explains the challenges and benefits of its DVI rollout.

All shops start somewhere. This is one such story from a newly minted Florida franchisee who spoke to NOLN in the middle of constructing his first shop.

These are the sharpest shops, as selected by the staff of National Oil and Lube News.

Having experienced people ready to take on leadership roles is a huge benefit to those running one shop or many.

Taking on a shop with a second-hand lift? Here's some advice from the expert.

What if your supply order took weeks to arrive? This Hawaiian operator's tips can help shore up any mainland inventory strategy.

Can't everyone just get along? Two experts on younger generations explore some differences in work-life experiences.

Trends are pointing to more consolidation for quick lube shops. One expert in mergers and acquisitions talks about confidence in the industry and how investors analyze deals.

The shop's motto is "change your oil; change a life."

“This is an industry that you can't ever say that you’ve seen it all. It’s constantly evolving and moving. It’s a fast-paced environment, and I think the challenges keep it exciting and interesting.” -Adam Sturdivant, operator, Avis Lube in Midland, Texas (Jan. 2014 NOLN)
 

NOLN speaks with two Pennzoil experts about the release of four new engine oil types.

Onboard diagnostics systems, such as oil life monitors, are directing drivers to go to the dealership for service. The Automotive Oil Change Association argues that it's worded as a demand rather than a recommendation.

Hear one shop owner's take on how additive sales helped boost ticket averages.

These institutions found that something was missing from their automotive offerings. Quick lube skills are foundational.

Dave Repass leads by example, gaining business by being a visible face in the community of Lewes.

Take 5 wanted to create a formal recognition program within the company. Here's how the brand did it.

Efficiency starts at the (below) ground level.

Changes could be on tap for overtime rules. Does that affect your operation?