As shops look to branch out into new services, find out what works and what doesn’t in repair service.

This franchise went all in on a mural project and had spectacular results.

A brand represents your entire operation. This is how three successful companies maximize their brand impacts.

Brand building incorporates everything that you do.

Check out this prototype store that will serve as a template for Strickland Brothers' growth in the years ahead.

Good customer service helps the entire industry succeed. Here’s how to raise the profile of your shop’s work.

A great shop renovation doesn't have to mean tearing down walls. This owner has made impactful changes throughout her shop.