Adam Tatum is the Director of Operations for Virginia Lubes, a Jiffy Lube franchisee with 11 locations. He has over a decade of experience in the industry with a proven track record of building customer counts and sales, as well as using innovative ways to bring a new look to the automotive field for both the customer and the employee. Performance comes from growing your business through people.
Your customers came to see you for this fluid change and everything you do on top of that is just icing. So, do your advisors know the how, what and when of your lifeblood?
Most of the time we hear the comment that a bad Turkey Day week can make or break your year-end numbers. Well, this year we have months of down and down. Columnist Adam Tatum explains how to react.
A tried and true way to get your employees to buy into a shop's culture: giveaways! There's more nuance to it than that, and in his NOLN debut, columnist Adam Tatum explains.