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Adam Tatum

Adam Tatum

Adam Tatum is the Director of Operations for Virginia Lubes, a Jiffy Lube franchisee with 11 locations. He has over a decade of experience in the industry with a proven track record of building customer counts and sales, as well as using innovative ways to bring a new look to the automotive field for both the customer and the employee. Performance comes from growing your business through people.

Articles

ARTICLES

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Where Did I Hear That?

August 30, 2021

For a little bit of cost, you have various methods to gain that market share from your competition.

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A New Way to Hire

August 11, 2021

The pandemic changed the landscape of our industry—hiring included.

So You Want to Grow?

July 1, 2021

At the end of the day, expanding your business involves several decisions that have a calculated risk, moving your business into the future.

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Your Inner Circle

May 17, 2021

Building relationships is the key to success.

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To Squawk or Not To Squawk

May 1, 2021

Speak up with good ideas, but do it right. That's the key to being heard.

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Proper Planning Prevents Poor Performance

March 11, 2021

Don't let your profits go out the door in warranty claims. Here's your guide to educating tech teams.

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Change is a Good Thing

February 9, 2021

Black Monday happens in more places than the NFL. Adam Tatum explains.

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We Do More Than Oil Changes

January 14, 2021

The best add-ons build tickets, not bay times. Columnist Adam Tatum takes a trip through the inventory room.

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Why Do You Do What You Do?

January 7, 2021

Columnist Adam Tatum discusses the importance of instilling core values into your business.

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One Day at a Time

December 1, 2020

Columnist Adam Tatum takes a look back on the year that was 2020.

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It’s the Most Wonderful Time of the Year (Really, It Can Be)

October 29, 2020

If you really want to maximize this opportunity, take note of some of the tips below to take your shop to the next level.

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Don't Build Robots

September 15, 2020

Seek and foster a bit of personality in your sales training program.

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Training is as simple as 1-2-3-4

September 1, 2020

Follow these steps to building skill sets with effective training programs.

Choosing the Right Flavor

August 1, 2020

Your customers came to see you for this fluid change and everything you do on top of that is just icing. So, do your advisors know the how, what and when of your lifeblood?

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Sweet or Unsweet, It's Still All TEA!

July 1, 2020

Choosing the right additives for your business and how to build that bottom line. Adam Tatum breaks down the strategy.

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Think Inside Out

June 1, 2020

Columnist Adam Tatum offers these simple tips to improve your customer experience.

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What Matters Now Is How You React and Grow

May 1, 2020

Most of the time we hear the comment that a bad Turkey Day week can make or break your year-end numbers. Well, this year we have months of down and down. Columnist Adam Tatum explains how to react.

Why You Should Install Coaching into your Culture

April 1, 2020

In his column, Adam Tatum explains why your leadership style should focus on coaching, not managing.

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The Pillars of Retention, Pt. 2

March 1, 2020

These pillars are all about supporting and fostering the talent that's in your shop.

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The Pillars of Retention

February 1, 2020

Keep your millennial workforce engaged and productive with this advice from columnist Adam Tatum.

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Getting Process Buy-in and Building Good Habits with Contests

January 1, 2020

A tried and true way to get your employees to buy into a shop's culture: giveaways! There's more nuance to it than that, and in his NOLN debut, columnist Adam Tatum explains.