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Adam Tatum

Adam Tatum

Adam Tatum is the Director of Operations for Virginia Lubes, a Jiffy Lube franchisee with 11 locations. He has over a decade of experience in the industry with a proven track record of building customer counts and sales, as well as using innovative ways to bring a new look to the automotive field for both the customer and the employee. Performance comes from growing your business through people.

Articles

ARTICLES

lug nuts

Proper Planning Prevents Poor Performance

March 11, 2021

Don't let your profits go out the door in warranty claims. Here's your guide to educating tech teams.

butterfly

Change is a Good Thing

February 9, 2021

Black Monday happens in more places than the NFL. Adam Tatum explains.

tools

We Do More Than Oil Changes

January 14, 2021

The best add-ons build tickets, not bay times. Columnist Adam Tatum takes a trip through the inventory room.

technicians

Why Do You Do What You Do?

January 7, 2021

Columnist Adam Tatum discusses the importance of instilling core values into your business.

calendar

One Day at a Time

December 1, 2020

Columnist Adam Tatum takes a look back on the year that was 2020.

calendar

It’s the Most Wonderful Time of the Year (Really, It Can Be)

October 29, 2020

If you really want to maximize this opportunity, take note of some of the tips below to take your shop to the next level.

rubix

Don't Build Robots

September 15, 2020

Seek and foster a bit of personality in your sales training program.

numbered checklist

Training is as simple as 1-2-3-4

September 1, 2020

Follow these steps to building skill sets with effective training programs.

Choosing the Right Flavor

August 1, 2020

Your customers came to see you for this fluid change and everything you do on top of that is just icing. So, do your advisors know the how, what and when of your lifeblood?

tea

Sweet or Unsweet, It's Still All TEA!

July 1, 2020

Choosing the right additives for your business and how to build that bottom line. Adam Tatum breaks down the strategy.

customer

Think Inside Out

June 1, 2020

Columnist Adam Tatum offers these simple tips to improve your customer experience.

runner

What Matters Now Is How You React and Grow

May 1, 2020

Most of the time we hear the comment that a bad Turkey Day week can make or break your year-end numbers. Well, this year we have months of down and down. Columnist Adam Tatum explains how to react.

Why You Should Install Coaching into your Culture

April 1, 2020

In his column, Adam Tatum explains why your leadership style should focus on coaching, not managing.

pillars

The Pillars of Retention, Pt. 2

March 1, 2020

These pillars are all about supporting and fostering the talent that's in your shop.

building blocks

The Pillars of Retention

February 1, 2020

Keep your millennial workforce engaged and productive with this advice from columnist Adam Tatum.

gift

Getting Process Buy-in and Building Good Habits with Contests

January 1, 2020

A tried and true way to get your employees to buy into a shop's culture: giveaways! There's more nuance to it than that, and in his NOLN debut, columnist Adam Tatum explains.