Get Started with Tire Sales December 2, 2022 Paul Hodowanic No Comments Curious about how tire shops get started or transition into service and sales? Here's your inside look.Read More
Mastering the Customer Gift October 24, 2022 Paul Hodowanic No Comments A well-executed gift can be the difference between a repeat customer and a one-time job.Read More
Are DVIs Failproof? September 27, 2022 Paul Hodowanic No Comments DVIs aren’t a cure-all solution. Culture and process still matter.Read More
Hiring from Outside the Industry August 8, 2022 Paul Hodowanic No Comments Getting the right skill set doesn’t always mean finding the right experience in recruits.Read More
The Rapid Rise of a Youthful Leader June 25, 2021 Paul Hodowanic No Comments Keith Scott, 21, went from entry tech to store manager within nine months.Read More
Utilizing Used Buildings June 15, 2021 Paul Hodowanic No Comments Not every expansion can be a new build, what should be considered when expanding into an existing building.Read More
Responding to Pay Raise Requests June 14, 2021 Paul Hodowanic No Comments There’s an art to saying yes—and no.Read More
Developing Shop Swag June 9, 2021 Paul Hodowanic No Comments If done right, merchandise can be a powerful customer retention and acquisition tool.Read More
Maximizing Your Social Media Presence June 3, 2021 Paul Hodowanic No Comments Used correctly, social media is a company's best friend. Used incorrectly, it can be a shop's worst enemy.Read More
25 Stores and Growing, A CEO’s Journey May 18, 2021 Paul Hodowanic No Comments Thirty-four years after starting the first shop, Randall Simpson’s company is now worth $50 million.Read More
Addressing Discrimination In Your Shop May 14, 2021 Paul Hodowanic No Comments Handling disputes with care is necessary for any operation.Read More
Cutting Costs, Efficiently May 7, 2021 Paul Hodowanic No Comments Tightening your budget doesn’t mean compromising on qualityRead More
Putting His People First April 22, 2021 Paul Hodowanic No Comments Owning an independent shop has been freeing for Eric Galindo, especially with how he’s managed his employeesRead More
Renovating Right April 12, 2021 Paul Hodowanic No Comments The renovation process can be tedious and time consuming. Recent remodelers share their advice.Read More
Outreach Strategies To Outperform April 8, 2021 Paul Hodowanic No Comments The best ways to boost new customer pickups and repeat customer retention.Read More
Ditch The Script April 5, 2021 Paul Hodowanic No Comments How to approach a sales pitch with your customers.Read More
Beware the Dealership Advantage March 31, 2021 Paul Hodowanic No Comments Dealerships use deceptive advertising and its inherent advantages to pull customers away from independent shops.Read More
Working With Your City During A Remodel March 11, 2021 Paul Hodowanic No Comments Building and remodeling can be a frustrating venture, especially if your city is putting up hurdles.Read More
Shell's Plan To Achieve Carbon Neutrality March 3, 2021 Paul Hodowanic No Comments In February, Shell announced its plans to become carbon neutral by 2050. But what steps does it need to take to get there?Read More
Odometers Reach Record Levels in 2020 February 17, 2021 Paul Hodowanic No Comments Quick Lubes should expect more business as vehicles often need more frequent oil changes and maintenance as they age.Read More
Investing In Future Generations January 28, 2021 Paul Hodowanic No Comments Whether it’s high schools cutting automotive programs or a generation less willing to get their hands dirty, the automotive field lacks a deep pool of talent and it’s causing anxiety across the industry.Read More
Can Employers Require the COVID-19 Vaccine? January 22, 2021 Paul Hodowanic No Comments How to prepare your business for the COVID vaccine and some tips to avoid conflict.Read More
