Dealership Group Forced To Pay $1 Million January 22, 2021 No Comments Colonial Automotive Group allegedly encouraged furloughed employees to continue work without pay.Read More
Kansas City Auto Show Bans Tesla March 9, 2020 No Comments Due to Tesla's sales model, the Kansas City Auto Show excluded Tesla from the show.Read More
AOCA: OEM Maintenance Language Violates Warranty Act September 23, 2019 Matt Hudson No Comments Onboard diagnostics systems, such as oil life monitors, are directing drivers to go to the dealership for service. The Automotive Oil Change Association argues that it's worded as a demand rather than a recommendation.Read More
Putting on an Event December 10, 2018 Kelly Beaton No Comments Your dealership can earn loyal customers by hosting events that benefit the area, such as fundraisers for at-risk youths.Read More
Optimizing Your Lobby Space to Serve All Customers May 18, 2018 Kelly Beaton No Comments If you design your lobby area to be respectful of customers’ time, chances are high CSI scores will follow.Read More
How to Make Your Brand Timeless April 20, 2018 Kelly Beaton No Comments The keys to keeping your long-running dealership’s marketing vibrant and relevant.Read More
