Consistency is key, and if you want it in your shop, you're going to need to get your staff on board. All it takes is a little comradery and friendly competition, according to former Take 5 executive, Pete Frey.
On this edition of Top Trends on The NOLN Podcast, staff writer Abby Patterson sat down with Pete Frey, former senior vice president of customer experience at Take 5 Oil Change, on what he's taken from his 34 years in an exec role into his new role of becoming a Take 5 store operator.
