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Hanna Bubser
Tech+Tools
Women in Auto Care Panel Highlights Industry Trends
Hanna Bubser
March 5, 2024
The annual Women in Auto Care Leadership Conference included a panel about EVs, ADAS, and more.
Latest from Running a Shop
Photo 33751202 © Antoniodiaz | Dreamstime.com
Tech+Tools
Optimizing Service Offerings
Hanna Bubser
March 1, 2024
AutoSAM is a customer-facing software for shops.
Emily Rowe
Running a Shop
Lookin’ Good, Inside and Out
Carol Badaracco Padgett
March 1, 2024
Shop aesthetics and heart help keep the car count high.
Photo 93885728 © Oleggrdinic | Dreamstime.com
Education+Training
Quick Lube Q&A: Bill Snow of Rad Air Complete Car Care
NOLN Staff Reporters
March 1, 2024
Bill Snow offers advice for hiring strategies in a shop setting.
Photo 20023734 © Iscatel | Dreamstime.com
Finance+Operations
A Whole Different Animal
Carol Badaracco Padgett
March 1, 2024
Five tips for the newcomer quick lube owner.
Photo 250596064 © Lertlak Thipchai | Dreamstime.com
Leadership
Cleaning Up is Good Business
Peter Suciu
March 1, 2024
An organized and clean shop will be inviting to customers and employees alike.
Courtesy of Rob Meng
Finance+Operations
Quick Lube Q&A: Rob Meng of FasterLines
NOLN Staff Reporters
Feb. 13, 2024
Rob Meng, CEO of data-based line management solutions provider FasterLines, gives insight on customer retention strategies.
Courtesy Jack Rosebro
Tech+Tools
Branching Out: The Launch of Earthling Automotive’s EV Training Program
Kacey Frederick
Feb. 9, 2024
San Francisco’s Earthling Automotive is working to fill the looming need for EV-trained technicians.
Photo 34621573 © Auris | Dreamstime.com
Customer Service
Are You Having the Right Customer Conversation?
Enid Burns
Feb. 7, 2024
Forge the essential link between the technician and customer and translate the work that needs to be done.
Photo 181622976 © Boggy | Dreamstime.com
Sales+Marketing
Conquering the Rebrand
Enid Burns
Feb. 5, 2024
Boost a shop's brand recognition with a national name while still retaining the service of a local business.
John David Pittman
Finance+Operations
The Shop Ops Toolbox
NOLN Staff Reporters
Jan. 30, 2024
Keep your inventory full of these strategies for operational success.
Latest From Running a Shop
Photo 110252172 © Sarinya Pinngam | Dreamstime.com
Sales+Marketing
From the Archives: Marketing Insights
NOLN Staff Reporters
Jan. 23, 2024
Kayla Nadler
Latest News
CES Wrap Up: Automotive Trends
Kayla Nadler
Jan. 22, 2024
Muse 10 Photography, LLC
Leadership
Tactics for Teamwork
Hanna Bubser
Jan. 9, 2024
Courtesy of Arnold Gacita
Leadership
Quick Lube Q&A: Arnold Gacita of Petra Automotive Products
NOLN Staff Reporters
Jan. 2, 2024
Courtesy of TechForce Foundation
Education+Training
Q&A: Jennifer Bergeron, Chief Growth Officer at TechForce Foundation
Ratchet+Wrench Staff Reporters
Dec. 26, 2023
Linn Images
Customer Service
The Art of Identifying Customer Types
Carol Badaracco Padgett
Dec. 1, 2023
Photo 212745127 © Marchmeena | Dreamstime.com
Leadership
Balancing Leadership and Life Smarts
Carol Badaracco Padgett
Dec. 1, 2023
Hanna Bubser
Latest News
ATD and Predii Talk AI at AAPEX
Hanna Bubser
Nov. 3, 2023
Hanna Bubser
Latest News
SEMA 2023: HV Batteries, Willy T. Ribbs, and Emissions Compliance
Hanna Bubser
Nov. 3, 2023
Photo 164963680 © Dmytro Varavin | Dreamstime.com
Education+Training
The Rebranding of a Staple: Preventative Automotive Maintenance Association
Kacey Frederick
Nov. 1, 2023
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