This webinar was originally held on May 25, 2023 and is now available for on demand viewing.
Duration: 1 Hour
Already registered? Click here to log in.
Summary
Quick Lube owners and operators regularly find their time being eaten up by operational inefficiencies. This takes time away from their core business, keeping cars on the road and providing excellent customer service.
Most Quick Lubes can unlock business potential by improving simple processes. In this webinar, we’ll cover three of those key processes:
- Training: How do you grow and retain existing employees?
- Inventory Replenishment: Do you have a streamlined process for ordering product?
- Supplier Support: Are you being adequately supported by your current supplier?
Sponsored by:
Speaker
Mike TroutCustomer Experience Manager
Valvoline Global Operations
Mike is a long-time employee with Valvoline, whose career has included sales, sales leadership and most recently a Customer Experience Manager. His role is to enable Valvoline Global’s partners with tools and solutions that increase their operational efficiency. Mike played an instrumental role in deploying Valvoline Global’s customer portal, DASH (Digital Account Service Hub) to their partners. While his various roles within Valvoline have allowed him to call numerous cities across the country home, he currently resides in Lexington, KY with his wife, Heather, son, Preston, and his two dogs, Raptor and Crowley.