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Finance+Operations

Quick Lube Q&A: Jeff Smith of Service Champ

Jeff Smith, vice president of key accounts for Service Champ, outlines trends and opportunities with service diversification.

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Latest News

Study: Quick Oil Change Industry Sees Increase in Customer Satisfaction

The improvement seen in this year’s study is attributed to service advisor performance, enhanced facilities, and convenient wait times.
Latest News

All New U.S. Vehicles to Have Automatic Emergency Braking After 2029

The National Highway Traffic Safety Administration said that all new vehicles sold in the U.S. must be equipped with automatic emergency braking systems by September 2029.
Courtesy of Gold Flat Express Lube & Car Wash
Finance+Operations

The Best of Multiple Worlds

Myriad business offerings help drive success at a Golden State quick lube.
Teryl Jackson Photography
Profiles

Putting Talent to Use

May 1, 2024
After owning his own transmission repair business, Armond Dowdell found the next step of his career with Grease Monkey as a district manager.
Courtesy of Lynden Lube
Finance+Operations

A Tale of Two Services—in One

Repair and quick maintenance can and do co-exist.
Missy Fant Photography
Columnists

Hempy: How to Develop Servant Leaders (Lessons from Larry Dahl)

May 1, 2024
Leadership that betters business by putting people first.
Photo 164427214 © Anatoliygleb | Dreamstime.com
Columnists

Tatum: What Do You Look For?

May 1, 2024
Characteristics in lube technician hires.
Illustration 158502469 © Mykola Nisolovskyi | Dreamstime.com
Leadership

Steer Clear of Counterproductive Meetings

This simple shop strategy protects morale.
Latest News

Registration Opens for AAPEX 2024

April 30, 2024
The event will feature discussions on topics including tire servicing, shop management solutions, equipment, and more.
Latest News

Hyundai Expands Electric Vehicle Factory to Include Hybrid Production

April 29, 2024
While the Georgia factory was initially planned to manufacture EVs, Hyundai made the decision to include hybrids following the release of its first-quarter earnings.