Where Quick Lube Shops Actually Lose Money (And How to Fix It Fast)
Quick lube shops don’t usually fail from big mistakes, but from small, invisible leaks that add up fast. In this webinar, you’ll uncover exactly where revenue is slipping away in your bays and learn how to plug those gaps in real time—without adding staff or increasing prices.
February 12, 2026
4:00 PM UTC
1 hour
Sponsored by
Now Available On-Demand
Original Broadcast Date: February 12th, 2026 Duration: 60 minutes Already registered? Click here to login now.
Summary
In this webinar, we’ll break down exactly where quick lube shops lose money, why most owners don’t see it happening, and what you can do right now to fix it — without hiring more people or raising prices.
What We’ll Cover:
The most common hidden revenue leaks in independent quick lube shops.
How missing or outdated vehicle specs drive labor overruns and redo work.
Why overstocked inventory ties up cash and kills margins.
The real cost of slow ticket times and long bay turnarounds.
How empty bays and poor bay utilization drain daily revenue.
Where shops underprice services and miss easy upsells.
The silent customer drop-offs no one is tracking (but should be).
How LubeSoft Express (LSE) exposes and fixes these problems in real time.
Speakers
Kavika Covington
Product Evangelist
ISI Software
Kavika Covington helps quick lube operators cut through the noise and see exactly how the right POS technology can transform their business. As a Product Evangelist at ISI, he works directly with shop owners to simplify complex systems, identify revenue leaks, and implement practical solutions that drive real results — faster service, fewer mistakes, and happier customers. His approach is straightforward: show operators what's possible, make it easy to understand, and help them take action.
Rod Schmidt
Sales Engineer
ISI Software
With 35+ years in automotive service, Rod brings unique expertise as both successful operator and technology pioneer. Starting at McQuik's Oilube in 1986, he built and sold multiple quick lube locations in Florida and Indiana, including sales to Jiffy Lube and Strickland Brothers. As ISI's fourth customer, he became an early adopter who later performed installations and training for ISI, completing 8-12 implementations annually throughout the 2000s and 2010s. Since joining ISI full-time in 2021, Rod leverages his decades of hands-on operational experience to help automotive service businesses optimize their technology and operations. His combination of franchise management, ownership, and technical implementation makes him a trusted industry voice.
Tom Valentino
Editor/Head of Content
National Oil and Lube News
Tom Valentino is the editor of National Oil and Lube News. A graduate of Ohio University, he has more than two decades of experience in newspapers, public relations and trade magazines, covering everything from high school sports to behavioral health care. Tom’s first vehicle was a 1990 Mazda 626, which he used to deliver pizzas in the summer after graduating high school. Today, he drives a 2019 Jeep Compass, which usually has a trunk full of his daughter’s sports gear. In his spare time, Tom is an avid Cleveland sports fan and a volunteer youth sports coach.
