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2024 NOLN Operator Survey Report
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Podcasts
Podcast | Awards, Industry Guides, Recalls and New Products: Catching Up on NOLN Headlines
Tom Valentino
May 15, 2025
From recent awards announcements to vehicle recalls and new products, there is plenty happening in the quick lube industry. This week’s episode of the NOLN Podcast puts ...
David Cianfaglione
Running a Shop
Need Another Bay? Expand to Adapt to Market Growth
Enid Burns
May 14, 2025
As its community has grown, Fast Lane Express Lube & Repair Shop has added a second building to accommodate local drivers' quick lube service needs.
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Latest News
Quiz: Which Amenity Boosts Customer Satisfaction Most?
NOLN Staff Reporters
May 12, 2025
Think you know which amenity makes the most customers happy, according to a recent J.D. Power survey? Take our quiz and find out.
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Columnists
Hempy: Developing Leaders Takes Precedence Over Training on Tasks
Scott Hempy
May 9, 2025
Whether you're a multi-site franchise operator or you own a single independent shop, prioritize culture fit and leadership potential when hiring.
Latest News
Latest News
Survey: Independent Shops Facing Data, Communication Challenges in Fleet Service
NOLN Staff Reporters
May 15, 2025
Latest News
North Dakota Valvoline Instant Oil Change Holding Monthly Fundraiser for Local Charities
NOLN Staff Reporters
May 15, 2025
Latest News
General Motors Reaches $50M Settlement Over Diesel Fuel Pumps
NOLN Staff Reporters
May 14, 2025
Latest News
QuickJack Portable Car Lifts Upgrades to New Power Unit, Higher-Capacity Models
NOLN Staff Reporters
May 14, 2025
Latest News
Endeavor Business Media Announces Promotion of Chris Messer to EVP of Transportation, Fleet, and Trailer Group
NOLN Staff Reporters
May 13, 2025
Latest News
Audi Q5 SUV Models Recalled Because of Potential Oil Leak
NOLN Staff Reporters
May 13, 2025
Running a Shop
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Human Resources
Putting in the Hours
NOLN Staff Reporters
May 5, 2025
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Podcasts
Podcast | Predictive Maintenance as a Competitive Advantage (with Nick Haase)
Tom Valentino
May 1, 2025
Photo by Tom Valentino
Finance+Operations
iFLEX 2025: Effective Upselling Strategies Increase Ticket Averages
Tom Valentino
April 28, 2025
Photo by Tom Valentino
Latest News
iFLEX 2025: Hot-Button Issues Take Center Stage During PAMA Panel
Tom Valentino
April 27, 2025
Multimedia
Photo by Tom Valentino
Multimedia
iFLEX 2025: Sights from Las Vegas
Tom Valentino
April 28, 2025
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Podcasts
Podcast | PAMA Goes to Washington for Its First Advocacy Day (with Towner French)
Tom Valentino
April 17, 2025
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Podcasts
Podcast | Should Your Shop Add an Oil Evacuation System? (with Jeff Cox)
Tom Valentino
April 3, 2025
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Podcasts
Podcast | Deals, Executive Moves, and Recalls: 8 Recent NOLN Headlines You Might Have Missed
Tom Valentino
March 20, 2025
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Podcasts
Podcast | Good Call: The Art of Serving Customers on the Phone (with David Boyd)
Tom Valentino
March 6, 2025
Endeavor
Podcasts
What to Know When You’re Thinking About Selling (with Jim Parker of The Auto Repair Boss)
Tom Valentino
Feb. 20, 2025
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Podcasts
Exploring EV Maintenance Opportunities (with John Forro of Electron John)
Tom Valentino
Feb. 6, 2025
Shop Life
Grease Monkey
Profiles
Born to Be in the Business
Peter Suciu
May 7, 2025
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Columnists
Tatum: Seek First to Understand, Then to Be Understood
Adam Tatum
May 2, 2025
Emily Krizman
Profiles
A Hometown Success: Hoody’s Oil Change
Kacey Frederick
April 29, 2025
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Columnists
Hempy: It Pays to Invest in the Tech in Your Bays
Scott Hempy
April 18, 2025
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Columnists
Tatum: Thinking Win-Win is More Than a Quick Fix
Adam Tatum
April 11, 2025
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Columnists
Johnson: 'Out of Sight, Out of Mind' Doesn't Work for Used Oil
Joanna Johnson
April 1, 2025
Garland Moore
Profiles
A Life of Service: From Army National Guard to SpeeDee Franchise Owner
Kacey Frederick
March 26, 2025
Columnists
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Columnists
Hempy: Be Fluent in the 'Language of the Service Center'
Scott Hempy
March 21, 2025
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Columnists
Tatum: Clear Time in Your Schedule by Putting First Things First
Adam Tatum
March 17, 2025
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Columnists
Volkswagen Tiguan is Latest Example of Defect Warning Via Magnuson-Moss Violation
Joanna Johnson
March 3, 2025
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May 2025
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