The new GES program aims to equip franchisees, managers, and technicians with skills to deliver a seamless, transparent, and engaging customer experience, with success measured...
With a mix of online and in-person sessions, the 2026 offerings cover topics such as data standards, leadership, consumer behavior, and sales management.
The new Moorhead SpeeDee store, owned by Almir Jupic, boasts a modern design with large vehicle access, with most employees already trained in quick lube services.
Take 5 President Tim Austin reflects on the opening of the company's 500th franchise location and discusses what Take 5 looks for in potential new sites and franchisees.
Representatives for national distributors who serve the automotive industry say new motor oil formulations offer improved efficiency and longer drain intervals, but come with ...
Victory Lane Quick Oil Change franchisee Amanda Saraiva and Shell Rapid Lube owner Charlie Pobanz share how they found their footing as leaders in quick lube—and that other women...
While a good accountant can help make the tax process bearable, there are tasks for new owners and operators to tackle to ensure a smooth ride each year and throughout every tax...
Quick lube operators can get fresh perspectives by hiring candidates whose work experience comes from outside the quick lube industry to key leadership roles.
HR expert Chuck Simikian explains why building a healthy workplace culture is vital, and he offers advice on how shop owners can keep their employees engaged.
David Rogers, CEO of Auto Profit Masters and Automated Marketing Group, shares how he’s managed to run multiple auto businesses remotely—and how it’s benefited both him and his...
Eric’s LubeXpress of Wyoming has implemented a pickup/drop-off service that allows customers to get an oil change and other maintenance done without leaving home or work.
Since rising to the role of location manager at The Lube Center in Gambrills, Maryland, the shop’s annual sales, ticket averages, and customer satisfaction scores have soared ...
Although the transfer of ownership of a Maryland shop was accelerated by the unexpected passing of its owner, smart planning made the transfer relatively seamless.
Tired of customers roasting your bay time? Stop the slow roll! Download this free guide, "5 Ways to Keep Your Auto Shop Clients From Wanting to Run You Over," and boost turnover...