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  • December 2023

    • December 2023

    Courtesy of Brandon Kammerzell
    Kammerzell5
    Finance+Operations

    Running a Single-Bay Shop, In a Snap

    Carol Badaracco Padgett
    Dec. 27, 2023
    Considerations for shops with one bay.
    Rebecca Sampson, Enchantment Photography
    The Right Combination TJ Brough promotes the work of the Lube Quick and Reliance Automotive team through marketing tactics that combine ideas old and new.
    Feature Stories

    Outstanding Outreach

    Hanna Bubser
    Dec. 1, 2023
    Reaching customers the right way.
    Linn Images
    Chevron Xpress Lube 029
    Customer Service

    The Art of Identifying Customer Types

    Carol Badaracco Padgett
    Dec. 1, 2023
    Understanding personalities and evaluating needs.
    Photo 138632482 © Ammentorp | Dreamstime.com
    Dreamstime Xxl 138632482
    Columnists

    Talking About Philanthropy

    Lenny Saucier
    Dec. 1, 2023
    Giving goes a long way.
    David Leifer Photography
    Img 0066
    Shop Look

    Shop Look: Top Notch Oil Change of Kingston, New York

    Hanna Bubser
    Dec. 1, 2023
    This shop lives up to its name with a fully renovated building and a focus on offering options to customers.

    More content from December 2023

    Photo 212745127 © Marchmeena | Dreamstime.com
    Dreamstime Xxl 212745127
    Leadership

    Balancing Leadership and Life Smarts

    Carol Badaracco Padgett
    Dec. 1, 2023
    Adopting helpful shop management habits.
    Photo 137225948 © Vladimir Stanišić | Dreamstime.com
    Dreamstime Xxl 137225948
    Columnists

    Setting Attainable Goals in 2024

    Adam Tatum
    Dec. 1, 2023
    Are you pointing your teams in the right direction?
    Courtesy of SpeeDee Oil Change & Auto Service
    Sales+Marketing

    Making A Team Effort

    Kacey Frederick
    Nov. 29, 2023
    How SpeeDee Oil Change & Auto Service launched its inaugural breast cancer treatment fundraiser.