| | | | | | | | Leadership management training expert David Rogers, co-founder of Auto Profit Masters and Shop4D, shares insights on identifying and training potential shop managers. |
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| | | | | | Two pioneer brands in the fast maintenance industry explain how their shops have evolved with the times |
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| | Bundling quick maintenance services creates value for guests and builds loyalty to your shop. |
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| | Shops must walk a fine line when selling add-on services, offering only what the customer already needs to avoid it being seen as a transparent cash grab. |
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| | Faced with NIMBY—“Not in My Back Yard”—sentiment from officials in Charlotte, North Carolina, Valvoline Instant Oil Change ultimately gained approval through constructive dialogue. |
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| | | | | | Considered the largest automotive training event on the West Coast, the three-day conference provided attendees with insights on teambuilding, customer service, and branding |
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| | With the average age of passenger vehicles on the rise, quick lube shops should be prepared to educate customers on the benefits—and limitations—of high-mileage oil formulations. |
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| | A sector built on efficiency, repetition, and customer trust is finding itself at the intersection of global conflict, economic volatility, and technological change. |
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| | Guest retention tells an operator more about the health of their business than almost anything else. |
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| | As the fast oil change industry matures, the average tenure for quick lube facility managers and lube techs is increasing. |
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| | | | | | Leadership training expert David Rogers offers insights on "the management triangle" and leadership best practices. |
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| | Solid Start CEO Amber Kossak and President Crystal Mathews reflect on trends and memorable moments in the history of the quick lube industry. |
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| | Chris Lawson of Technician Find offers advice on drawing high-quality candidates to fill job vacancies within your quick lube shop. |
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| | Nestor Gutierrez, CEO of Rancho Express Lube in Rancho Cucamonga, California, explains how personalized interactions, community involvement, and added perks can foster customer loyalty and differentiate quick lube shops from their competition. |
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Your May 2026 issue of NOLN is now available online. View >>
SUBSCRIBE to more leading edge content from our digital edition! |
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| | NOLN 40th Anniversary Sponsors
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