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Latest News

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The shift towards digital diagnostics in EVs is creating hurdles for independent repair efforts, raising concerns about consumer rights and the future of vehicle maintenance.
Nov. 10, 2025
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Take 5 Oil Change has launched a new store at 2717 Tulane Ave in New Orleans, featuring two service bays to enhance the brand's regional presence.
Nov. 10, 2025
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Valvoline Inc. was named by Forbes as one of America’s Best Customer Service Companies, along with Take 5 Oil Change and Express Oil Change.
Nov. 7, 2025
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The franchise offers qualified veterans a full waiver of the $35,000 initial franchise fee.
Nov. 7, 2025

Podcasts

AAPEX
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Auto Care Association’s Mark Bogdansky discusses the new show floor layout coming to AAPEX 2025, as well as more changes that will help exhibitors and attendees.
Oct. 23, 2025
Endeavor
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Replace passive phrases, such as "I think I can" with decisive, empowering statements to build confidence and follow-through.
Oct. 16, 2025
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The senior vice president of Throttle CRM Service Reminders explains how quick lube operators can get the most out of their marketing budget by crafting consistent messaging across...
Oct. 10, 2025
SEMA
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Tom Gattuso, SEMA vice president of events, previews the 2025 SEMA Show and offers an inside look at the planning process for the event.
Oct. 2, 2025

Featured Stories

Foxx Media
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Victory Lane Quick Oil Change franchisee Amanda Saraiva and Shell Rapid Lube owner Charlie Pobanz share how they found their footing as leaders in quick lube—and that other women...
June 27, 2025
Giulianna Hudson
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Quick lube operators leverage their standing in their local communities to help those in need through various initiatives.
May 23, 2025
Michael Marcinko
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Keeping customers informed during visits can help drive them to keep coming back.
March 24, 2025
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Right to Repair
Tim Winkeler, CEO of VIP Tires & Service, shares how he’s addressing the concerns of independent shops in a working group for R2R’s implementation.
Jan. 21, 2025

Finance + Operations

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Quick lube operators planning to make significant investments in their business list their top priorities.
Oct. 28, 2025
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Girlington Garage, a small shop based in South Burlington, Vermont, is doing the work to protect itself and its customers.
Sept. 25, 2025
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Labor, product costs, and extended service intervals are, by a wide margin, the most common issues challenging quick lube operators.
Sept. 8, 2025
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Three puzzle pieces
Business partners show benefits of co-ownership with their success running Nebraska quick lube shop.
Aug. 13, 2025

Human Resources

Chuck Simikian
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HR expert Chuck Simikian explains why building a healthy workplace culture is vital, and he offers advice on how shop owners can keep their employees engaged.
Oct. 20, 2025
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Hiring an administrator can free up managers to get back to focusing on big-picture tasks.
Aug. 11, 2025
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Succession planning
David Rogers, CEO of Auto Profit Masters and Automated Marketing Group, shares how he’s managed to run multiple auto businesses remotely—and how it’s benefited both him and his...
July 29, 2025
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Margaret Light, a licensed marriage and family therapist with Equilibrium Therapy Services, explains the impact of mental health on decision making for business leaders, as well...
July 10, 2025

Customer Service

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Quick lube operators weigh in on the average bay time for customer visits to their shops.
Oct. 6, 2025
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Quick lubes can identify potential issues with courtesy checks of tire pressure, tread wear, and visual evidence of defects.
Sept. 24, 2025
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Eric’s LubeXpress of Wyoming has implemented a pickup/drop-off service that allows customers to get an oil change and other maintenance done without leaving home or work.
July 28, 2025
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Speedy Lube in Bozeman, Montana, aims for quick service—but not at the expense of high quality.
July 16, 2025

Leadership

Brice Perkins
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Since rising to the role of location manager at The Lube Center in Gambrills, Maryland, the shop’s annual sales, ticket averages, and customer satisfaction scores have soared ...
Aug. 25, 2025
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Although the transfer of ownership of a Maryland shop was accelerated by the unexpected passing of its owner, smart planning made the transfer relatively seamless.
Aug. 18, 2025
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Understanding the hallmarks of effective leadership can help you get the most out of your team.
Dec. 26, 2024
Headshots (left to right) courtesy of: Scott Hempy, Joanna Johnson, Lenny Saucier, and Adam Tatum
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Our columnists covered a wide array of topics this year, from preventative maintenance tools to operational strategies.
Dec. 23, 2024

Learning Resources

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Sponsored
Learn how leveraging marketing strategies can attract more customers.
March 24, 2025
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Sponsored
To encourage employee retention, quick lube operators must continuously find new ways to encourage loyalty and foster a positive shop culture.
March 24, 2025
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Sponsored
Five steps for a smooth and profitable business transition
March 19, 2025
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Sponsored
Tired of customers roasting your bay time? Stop the slow roll! Download this free guide, "5 Ways to Keep Your Auto Shop Clients From Wanting to Run You Over," and boost turnover...
March 3, 2025