Podcast: Good Deeds Build Culture

Feb. 17, 2022

NOLN welcomes a shop manager onto the show to tell a story of how they surprised a teammate with a special gift.

Feb. 17, 2021—The mission statement for ACE Jiffy Lube is "creating customers for life through fast, friendly, clean, and professional service.” To do that, this franchise in the southeast U.S. takes care of its own, too.

In this episode, NOLN welcomes Jessica Lorie, the manager at a service center in West Palm Beach, Fla. She talks about how the shop team got together to do something special to help out a colleague.

Image: Team member Ray Golden, courtesy of ACE Jiffy Lube

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NOLN Staff Reporters

The NOLN staff reporters cover the quick maintenance industry every day, from top to bottom. For news inquiries, please contact [email protected].