Running a Shop


Courtesy of Brandon Kammerzell

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Customer Service

The Art of Identifying Customer Types

Understanding personalities and evaluating needs.
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Balancing Leadership and Life Smarts

Adopting helpful shop management habits.
Courtesy of SpeeDee Oil Change & Auto Service

Making A Team Effort

Nov. 29, 2023
How SpeeDee Oil Change & Auto Service launched its inaugural breast cancer treatment fundraiser.
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QuickChat: Business Growth & Succession Options for Quick Lube Operators

Nov. 8, 2023
In this QuickChat, Associate Editor at NOLN, Hanna Bubser sits down with Jeff Malicote, Senior Director of Business Development at Valvoline to break down the options operators...
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ATD and Predii Talk AI at AAPEX

Nov. 3, 2023
The session outlined applications of artificial intelligence in automotive service.
Hanna Bubser
Willy T. Ribbs (right) pictured with Beth Paretta during at SEMA 2023.
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SEMA 2023: HV Batteries, Willy T. Ribbs, and Emissions Compliance

Nov. 3, 2023
The SEMA Show education sessions covered a variety of relevant topics.
Hanna Bubser
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AAPEX Presentation Offers Aftermarket Outlook for 2024

Nov. 2, 2023
Nathan Shipley, executive director and industry analyst with Circana, presented the outlook.
Hanna Bubser
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AAPEX 2023 Holds Joint EV Trends and Outlook Forecast

Nov. 1, 2023
The annual update included a forecast overview and a panel discussion.
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What's Missing?

Nov. 1, 2023
Evaluate your business to see where there are gaps to fill, or bulges to address to better serve customers and improve profits.
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