As anyone in the quick lube industry would say, there is so much more that goes into this work than changing oil. Running a successful operation involves strategy, dedication, and passion for the job.
Daniel Wilson embodies this mindset as the regional manager at Big Ray's Express Lube in Illinois, and he joins the podcast to talk about his approach to the work he does for the shop network.
Wilson was featured in "How To Be a Customer Liaison" for the September 2023 issue of NOLN. The article can be read in the physical issue of the magazine and on the NOLN website.Subscribe to The NOLN Podcast on your platform of choice:
