March 11, 2021—To better assist shop owners with their leadership styles, National Oil and Lube News has compiled a short list of essential leadership material from some of its favorite sources. Here's a look at a few must-read articles from the past week.
When you apologize, what you don't say often matters even more. Here's why.
The Angels pitching coach has been suspended for alleged harassment of multiple women, and reports have emerged that upper management at other organizations knew about his transgressions. A professional leadership consultant addresses how this could persist, and what it says about executive ranks in male-dominated fields.
What to Do When Your Employee Is Totally Checked Out — Harvard Business Review
It’s frustrating when a member of your team has mentally checked out. How can you help?