Dec. 27, 2022—As cold winter temperatures settle in for the season across the country, some automotive service providers are seeing an increase in calls from customers in need.
According to Keloland, Jim and Ron’s Towing owner Paul Giesi said even with 12 tow trucks his team has been having a hard time keeping up with the demand. He said that recently they have gotten around 60 to 80 calls a day from drivers with dead batteries, flat tires or another similar issue. The snow and ice make performing services a little trickier because there is risk for the tow truck drivers as well, Giesi said.
He says they have unfortunately had to turn down some calls due to the high demand. It's a tricky situation to navigate, and Giesi says other towing companies that he has spoken to are experiencing high call volumes as well.
But when it comes to dangerously cold temperatures, Giesi doesn't mess around. He told Keloland he pulls crew members when the temps get too cold.
“We’ve got to be concerned with our drivers that’s our utmost concern is to make sure our drivers and our customers are safe, the car we can deal with at a later when its safer for everybody to be out there,” said Giesi.
Jim and Ron's Towing is based in Sioux Falls, S.D.
