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  • Operator of the Year

    • Carol Badaracco Padgett

    Courtesy of Lynden Lube
    Finance+Operations

    A Tale of Two Services—in One

    Carol Badaracco Padgett
    May 1, 2024
    Repair and quick maintenance can and do co-exist.
    Courtesy of Gold Flat Express Lube & Car Wash
    Finance+Operations

    The Best of Multiple Worlds

    Carol Badaracco Padgett
    May 1, 2024
    Myriad business offerings help drive success at a Golden State quick lube.
    Illustration 158502469 © Mykola Nisolovskyi | Dreamstime.com
    Leadership

    Steer Clear of Counterproductive Meetings

    Carol Badaracco Padgett
    April 30, 2024
    This simple shop strategy protects morale.
    Emily Rowe
    Running a Shop

    Lookin’ Good, Inside and Out

    Carol Badaracco Padgett
    March 1, 2024
    Shop aesthetics and heart help keep the car count high.