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    violation
    Joanna Johnson
    May 16, 2025
    Over the past year, fast lube facilities received 146 OSHA-related enforcement inspections resulting in hundreds of violations assessed at approximately $742,000.

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    climb_ladder
    Scott Hempy
    May 9, 2025
    Whether you're a multi-site franchise operator or you own a single independent shop, prioritize culture fit and leadership potential when hiring.
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    listening
    Adam Tatum
    May 2, 2025
    Defuse tense situations by actively listening first, then offering constructive solutions.
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    mechanic_with_tablet
    Scott Hempy
    April 18, 2025
    Keep an eye on new technologies that could help improve efficiency, improve service for your guests, or make it easy to manage your operation.
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    win_win
    Adam Tatum
    April 11, 2025
    Valuing and respecting people by seeking a "win" for all is a better long-term resolution than if only one person in the situation gets their way.
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    recycling_oil
    Joanna Johnson
    April 1, 2025
    If you think most used oil Superfund sites can't impact current automotive facilities, including quick lube shops, think again.
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    language
    Scott Hempy
    March 21, 2025
    Our words have an impact on our guests. Choose them wisely to help create a positive experience.
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    to_do_list
    Adam Tatum
    March 17, 2025
    Get some time in your day back by separating your most pressing tasks from those that can be delegated, delayed, or outright eliminated.
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    gavel
    Joanna Johnson
    March 3, 2025
    Language in Tiguan owners' manuals calling for tie-in brand service requirement prohibited by law is at the crux of class action lawsuit.
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    ai_illustration_for_hempy_column
    Scott Hempy
    Feb. 21, 2025
    From writing copy to analyzing financial data, large language model programs such as ChatGPT can help quick lube shops.
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    map_to_success
    Adam Tatum
    Feb. 14, 2025
    The second of the 7 Habits of an Effective Lube Manager calls for leaders to map out a path to reach their goals.

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