• Magazine
  • Subscribe
  • Advertise
  • Operator of the Year

    • Danielle Wallace

    customer-loyalty
    Running a Shop

    Want To Improve Loyalty? Listen To Your Customers.

    Danielle Wallace
    Nov. 1, 2018
    People buy from people they know and trust. But how do you cultivate a relationship with someone you’ve just met? The service desk is hardly a place to spark a new friendship....