Take 5 takes Top Score in 2022 J.D. Power Survey
July 22, 2022—Take 5 Oil Change has received the top score in quick oil change satisfaction from J.D. Power.
According to a press release, this is the second year in a row that Take 5 has been bestowed this honor from the J.D. Power 2022 U.S. Aftermarket Service Index Study.
There are seven pieces of criteria that J.D. Power considers, including:
- Ease of scheduling and ease of getting the vehicle in to service
- Service advisor fairness
- Service advisor courtesy
- Fairness in charges
- The facility
- The time it takes to complete the service
- Quality of work provided
“We are thrilled to receive top accolades from J.D. Power, which demonstrates that our fast, friendly, and simple service model continues to resonate with consumers,” said Danny Rivera, President of Take 5 Oil Change in the press release. “This recognition is only possible thanks to our amazing employees and franchisees; all of the credit goes to them.”
Take 5 Oil Change is part of the Driven Brands portfolio.