Merlin 200,000 Mile Shops recently recognized multiple franchisees at its “Firing On All Cylinders” national conference held in St. Charles, Illinois.
The following Merlin franchisees were honored with the 2016 awards: ¥ Don Miller, franchisee of Waukegan, Illinois, received the “National Sales Leader” award for having the highest sales of all Merlin shops. ¥ Chris Schultz, franchisee of Aurora, Illinois, received the “2nd Highest Sales Performance” award for achieving the second highest sales of all Merlin shops. ¥ Mike Decker, franchisee of Kenosha, Wisconsin, received the “Most Improved Performance” award for increasing sales from the previous year by the largest percentage of all Merlin shops. ¥ Jason Powell, franchisee of Plainfield North, Illinois, received the “Marketing Effectiveness Report” award which quantifies how well a shop implements the Merlin operating system and the use of Merlin’s signature programs. ¥ Steve Golz, franchisee of Montgomery, Illinois, received the “Merlin Pride” award for exhibiting superior levels of image and maintenance performance throughout the year. ¥ Muffazal Simba, franchisee of Glendale Heights, Illinois, received the “Builder” award for accumulating the most training points during the course of one year. ¥ Tim Williams, franchisee of DeKalb, Illinois, was honored with the newly added “Rolling Farther” award for selling the most tire units of all Merlin shops.
The following Merlin franchisees were honored with the 2016 “Top 10 Percent” award for standing within the top 10 percent in sales of all Merlin shops: ¥ Tom Walaszek, franchisee of Lockport, Illinois ¥ Mitesh Patel, franchisee of Elk Grove Village, Illinois ¥ Jason Powell, franchisee of Plainfield North, Illinois
The following Merlin franchisees were honored with the 2016 “We Care” service award, which is presented to shops that exemplify outstanding customer service and receive zero customer complaints: ¥ Chris Schultz, franchisee of Aurora, Illinois ¥ Luis Olmos, franchisee of Carpentersville, Illinois ¥ Jeff Strauss, franchisee of Cary, Illinois, and Crystal Lake, Illinois ¥ Jeff McClearn, franchisee of Downers Grove South, Illinois ¥ Arun Patel, franchisee of Hanover Park, Illinois ¥ Tom Walaszek, franchisee of Lockport, Illinois ¥ Steve Golz, franchisee of Montgomery, Illinois ¥ Mike Geringer, franchisee of St. Charles, Illinois ¥ Don Miller, franchisee of Waukegan, Illinois
Merlin’s 2017 annual business conference was held at the Q Center and focused on operational, marketing and development successes and goals. Sessions concentrated on providing franchisees and managers with education they need to make their businesses more successful. Merlin also conducted an industry specific vendor trade show to help franchisees stay current with automotive technology and trends. “The awarded Merlin 200,000 Mile Shops demonstrate consistency, implementation and leadership. Year after year these shops have all their components well-tuned to fire on all cylinders,” said Ray Munoz, Merlin’s general manager. “Merlin’s annual business conference recognizes our franchisees’ teams that worked hard and fulfilled our commitment to long-term customer relationships and the drive for 200,000 miles.”