Zane Douglas

Running a Shop

Remember to Double Check

Oct. 18, 2022
Having a clear system in place keeps customers and their vehicles safe.
Running a Shop

Single Shop Success

Aug. 11, 2022
For some owners, one great shop is all it takes.
Customer Service

Designing a Comfortable Lobby

June 8, 2022
A comfortable lobby won’t make or break your oil change business, but investing in it could be in a small business owners’ best interest.

The Training Effect

May 12, 2022
Don’t stop training at the new hire. Make it a constant part of the job for managers.