Joanna Johnson

Joanna L. Johnson, Esq., is the President of Johnson Policy Associates, Inc., a firm specializing in federal and state regulation of automotive repair, unfair and deceptive practices, environmental, transportation, competition, and workplace safety. Formerly a partner in the law firm of Harris, Johnson & Stonecipher in Bozeman, Montana, which specialized in federal regulation and legislation, she started her career in Washington, D.C. as in-house counsel for multi-national trade associations. She also created and ran the government affairs program, including the Government Affairs Update, for the Preventative Automotive Maintenance Association (formerly AOCA), serving as general counsel and then government affairs policy advisor for several decades.

Photo 105044532 © Atit Phetmuangtong |
Photo 177937583 © Alexey Novikov |

Johnson: Even NHTSA Blames Hyundai/Kia Customers for Lack of Maintenance

March 25, 2024
The role of Hyundai/Kia maintenance in relation to warranties, severe driving, and defects.
Photo 35089483 | Switch © Maciej Czekajewski |

Johnson: Auto Stop-Start, Oil Monitors, and Severe Service Intervals

Jan. 26, 2024
Evaluate new vehicle features and understand the relation to service intervals.
Photo 155392799 © Yaremkok |

Your Service Techs Can Be Super Sleuths

Nov. 17, 2023
Develop observant habits that benefit the shop and the customer.