Podcast: The Evolution of Online Reviews

    May 27, 2021
    Online reviews have become a constant in the industry, but that doesn't mean they remain the same. This podcast dives into the latest about how operators can utilize reviews.
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    May 27, 2021—Brett Steele, director of auto services for Podium, talks with associate editor Megan Gosch about how the landscape for online reviews are changing and how both customers and operators can keep up.

    They will also go over insights from Podium's recent State of the Online Review report.

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    The NOLN staff reporters cover the quick maintenance industry every day, from top to bottom. For news inquiries, please contact [email protected].