Online reviews have become a constant in the industry, but that doesn't mean they remain the same. This podcast dives into the latest about how operators can utilize reviews.
May 27, 2021—Brett Steele, director of auto services for Podium, talks with associate editor Megan Gosch about how the landscape for online reviews are changing and how both customers and operators can keep up.
They will also go over insights from Podium's recent State of the Online Review report.
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