Podcast: Communication Builds Trust with Employees and Customers Alike (with Scott Just of SpeeDee Oil Change & Auto Service)

SpeeDee Oil Change & Auto Service GM Scott Just explains how he keeps things running smoothly at eight locations across New England.
Dec. 12, 2024

Scott Just has been with SpeeDee Oil Change & Auto Service for 22 years. Today, he serves as the general manager for eight locations in the New England area. Recently, Just was named ASE Master Automobile Technician of the Year.

Just joins the NOLN Podcast to explain how he stays in the loop at each of the locations he oversees, as well as how communication has been a major key to building solid relationships with customers, vendor partners, and employees alike. He also shares lessons he has learned along the way with SpeeDee as he has worked his way up from being a store manager and a franchise owner before reaching his current position.

 

Subscribe to The NOLN Podcast on your platform of choice:

About the Author

Tom Valentino

Editor

Tom Valentino is the editor of National Oil and Lube News. A graduate of Ohio University, he has more than two decades of experience in newspapers, public relations and trade magazines, covering everything from high school sports to behavioral health care. Tom’s first vehicle was a 1990 Mazda 626, which he used to deliver pizzas in the summer after graduating high school. Today, he drives a 2019 Jeep Compass, which usually has a trunk full of his daughter’s sports gear. In his spare time, Tom is an avid Cleveland sports fan and a volunteer youth sports coach.

The NOLN Newsletter is the Definitive Source for Quick Maintenance Success