Sales are important to track. A well-rounded shop owner knows not only how their gross sales break down, also but how those gross sales are used.
According to results from the 2024 NOLN Operator Survey, 27% of respondents put their percentage of gross annual sales dedicated to quick maintenance services at 90%-100%. In terms of gross sales use, 30% of respondents report the cost of goods as a top category.
Gross Sales Breakdown
What percentage of your gross annual sales are comprised solely of quick maintenance services (45 minutes or less)?
- 25%: Less than 50%
- 14%: 50-60%
- 6%: 60-70%
- 11%: 70-80%
- 17%: 80-90%
- 27%: 90-100%
Gross Sales Use
- Payroll: 27%
- Lease/Mortgage: 9%
- Cost of Goods: 30%
- Operations: 16%
- Net profit: 18%
About the Author
Hanna Bubser
Editor
Hanna Bubser is the editor of National Oil and Lube News and has been writing about the automotive aftermarket since 2022. She has a bachelor's degree in English from Hamline University in St. Paul, Minnesota. As a teenager, she drove a green 1996 Jeep Cherokee that was previously used as a forest service vehicle. Currently, she drives a 2019 Subaru Impreza. She's an avid bumper sticker collector and loves adorning her vehicle with brightly-colored conversation starters.

