Around the Industry

May 1, 2018
Stories of giving back, QUICK Events, lube shop honors and connected cars make up this month's news from around the industry.

Take 5 Gives Hospitalized Children a Special Night

Take 5 Oil Change has had a long commitment to giving back to those in need across Louisiana — the state where it was founded — providing thousands of volunteer hours and contributing millions of dollars to causes including children’s health, hunger, housing, transportation and more. It has supported the Children’s Miracle Network Hospitals since 2006.

In March, Take 5 Oil Change continued those efforts, hosting eight children being treated at Children’s Hospital – New Orleans at the New Orleans Pelicans versus Charlotte Hornets game.

“Thank you to Take 5 Oil Change for making a difference in the lives of the children in our community in and out of Children’s Hospital – New Orleans. We had a great time at the Pels game,” said Wendy Linebarger, parent of patient Adam Linebarger.

Adam Linebarger added, “Thank you to Children’s Hospital – New Orleans and Take 5 Oil Change for such an awesome night at the arena watching the Pels beat the Hornets.”

Take 5 Oil Change started collecting donations for Children’s Hospital – New Orleans in 2007, with approximately 30 stores participating in the fundraising efforts. To-date, Take 5 Oil Change has raised more than $700,000 to support the Children’s Hospital – New Orleans.

“We are grateful for our friends at Take 5 Oil Change for creating an unbelievable experience for some of our patients and their families at the New Orleans Pelicans game,” said Kim Coniker, Children’s Miracle Network manager at Children’s Hospital – New Orleans. “The Pelicans night out may have been a once-in-a-lifetime experience for some of our families, and as a Children’s Miracle Network Corporate Partner, Take 5 Oil Change made it happen.”

This year, at all Take 5 Oil Change locations across the country, customers can add on $1, $3, $5 or even $10 to support sick and injured children in their local communities. Take 5 Oil Change aims to raise $500,000 by June 30, 2018.

Through Take 5 Oil Change’s partnership with the New Orleans Pelicans, they were able to provide a once-in-a-lifetime “Bench Warmers Experience” for the children, including joining the team on the bench for warm-ups before the game, watching the game from a catered suite with a surprise visit from the Pelican’s mascot and the team cheerleaders and taking home a special Take 5 Oil Change gift bag.

“Take 5 Oil Change is all about delivering an excellent customer experience, and we want to create those same unique experiences for children in need with an evening of fun away from the hospital,” said Summer Nunn, vice president of Marketing for Take 5 Oil Change. “As a longtime leader in the community, we’re excited to be associated with the New Orleans Pelicans and one of the region’s most popular sporting events.”

Dates, Location for NOLN’s September QUICK Event Announced

NOLN’s QUICK events have set a new precedent for getting business done. At QUICK, 20 vendors and 20 operators are invited to attend. Vendors and operators are paired together for one-on-one private meetings throughout two days of action.

NOLN’s next QUICK event will be held September 17-19 in San Diego, California. The host hotel is Embassy Suites San Diego Bay – Downtown. Embassy Suites is adjacent to Seaport Village and is just blocks from the historic Gaslamp Quarter.

During the day, QUICK invitees will attend meetings at Embassy Suites, but, of course, there’s plenty of fun on the schedule, as well. NOLN will be hosting a dinner and networking event right around the corner on Monday evening, and Tuesday evening, everyone will head to PETCO Park. We will enjoy food, drinks and plenty of social time as we watch the San Diego Padres take on the San Francisco Giants.

We’d love to have you join us in San Diego! At our last event, held in Nashville in February, 100 percent of attendees (both operators and vendors) said that they would definitely come back. If you’re interested, below is a little more info, depending on your industry classification.

Auto Service Operators

During the two days of action, you’ll meet with 20 vendors who are ready to talk business. Each short meeting takes place in the privacy of a vendor’s suite, guaranteeing uninterrupted, productive discussions.

Before the event, we will send you a binder with a full profile of each company you will be meeting with. That way, you can assess your own business needs to determine how each of the meetings planned for you can offer solutions for your business.

During the event, you will get to meet with the 20 vendors in short meetings, in the privacy of their suites. You can discuss your business, your problems, your needs and uncover some of those solutions you’ve been looking for. Plus, we’ve built in networking time so you can talk to other operators attending, as well!

One of the best perks of QUICK is that qualified operators will be fully hosted by NOLN — that’s right, we pay for the airfare, hotel, meals, transfers and scheduled networking events. That leaves more money in your pocket for you to do business with the great vendors we bring to you at QUICK! (One person is fully hosted by NOLN. A guest is welcome to attend for additional cost.)

If you’re interested in attending one of our QUICK events, all you need to do is give us a little information about your business. Then, we will put you in our pool and invite you to attend an event with vendors who match the needs of your business. All you need to do is go to and complete the form. We will contact you to let you know which event is a match for you!

Industry Vendors

QUICK is an invitation-only event that allows qualified operators to meet with top vendors in the automotive service industry.

During the two days of action, we preset private meetings between pre-qualified, invited operators and highly sought-after vendors, with time throughout the day and evening to check in with the office or catch up on important business calls. Each 20-minute appointment takes place in the privacy of a vendor’s suite, guaranteeing uninterrupted, productive discussions. We save you time by doing hours of homework for you. You receive full profiles on operators, so you know about their business, needs and what they’re looking for information on before the meeting ever starts.

Plus, after-hour networking and group meals deliver an interactive forum to foster new relationships and connect with other high-level professionals.

Both vendors and operators must meet high qualifications and requirements before they are formally invited. Only 20 operators and 20 vendors will attend the event. We have limited space available in each category of vendors.

Vendor registration opens May 15. To register for the September event, go to: You will be informed within 48 hours of your registration status: accepted, pending or wait-listed.

Mr. Lube Selected as Best Managed Company for Sixth Consecutive Year

Mr. Lube recently announced it has been named one of Canada’s Best Managed Companies in 2017. Mr. Lube also attained Gold Standard status for excellence in business performance for the third straight year, while again competing against some of Canada’s top firms.

Sponsored by Deloitte, CIBC, National Post, Smith School of Business and MacKay CEO Forums, the Best Managed award recognizes Canadian-owned and managed companies with revenues over $10 million for sustained growth, financial performance, management practices and the efforts of the entire organization.

“On behalf of Mr. Lube’s board of directors, our employees, our franchise owners, our partners and our suppliers, we are very honored and humbled to have achieved the Gold Standard designation,” said Stuart Suls, president and CEO for Mr. Lube. “The past six years have been a period of tremendous growth, expansion and transformational change for our brand and operations. Throughout it all, every person on our team, from coast to coast, has risen to the challenge and set new standards for leadership, innovation and execution, while caring for the communities where we serve day-in and day-out.”

Telematics Update – SiriusXM Launches Connected Car Product for Dealerships

Editor’s note: Telematics is a hot topic in our industry, and we aim to bring you the latest updates in the field. When we saw SiriusXM launched a new telematics product, we wanted to make sure all of our readers were in the loop. The release is below:

SiriusXM recently launched an innovative and low-cost aftermarket connected car solution that it’s offering to automotive dealers across the country. This offering was developed by Automatic Labs, a SiriusXM company, and delivers an unprecedented combination of connected vehicle services for a net cost as low as $40/vehicle (including device and introductory six-month subscription.)

Additionally, Automatic technology gives automotive dealers the ability to maintain a connection with their customers long after the initial vehicle sale and encourages them to return to the dealership for all their service needs. Through the Connected Maintenance feature, dealers will be able to send service reminders and maintenance information, vehicle-specific recall notifications and more, directly to a customer’s smartphone. Using the Automatic mobile app, customers will be able to book service appointments and receive estimates from the dealership where their car was purchased.

SiriusXM also announced that Automatic will be launching a brand-new hardware device available for distribution this summer. In addition to a sleek, low-profile design, the new 4G device will have best-in-class functionality, enabling a host of new features only available through Automatic.

Among the important safety and convenience services that Automatic delivers to consumers are:

  • Crash Alert: Detects when a serious collision occurs and enables trained responders to contact you, send emergency services and contact a driver’s emergency contact
  • Real-time vehicle location monitoring and sharing: Shows where your car is parked in a crowded lot and can keep you connected with family out on the road
  • Vehicle health and performance monitoring
  • Direct recall notifications and service reminders: Gives you the ability to book service appointments with your dealer with a few simple clicks
  • Integration with smart home devices: Open your garage door, adjust your thermostat and turn on house lights on your way to or from home
  • Roadside assistance: Sends towing and repair services to your exact location when help is needed (available Summer 2018)
“We are excited to be entering into this new phase of development for Automatic. Our new series of products offer cutting-edge safety and convenience services that consumers are asking for and drives key first and future service traffic right back to a dealer’s store,” said Steward Lyons, SVP Emerging Business, SiriusXM.