March 27, 2020—Pep Boys has issued its response to the coronavirus pandemic, as they have been listed as an essential business, according to a press release.
According to the report, Pep Boys has taken measures to ensure the safety of both customers and team members, including the launch of its a touchless drop-off and pick-up process in its service bays, while also providing gloves, seat and steering wheel covers, and floor mats for vehicles; providing curbside pick-up, where permitted, for parts orders placed online; implementing enhanced cleaning and disinfecting practices, while also practicing social distancing; advising team members not to come to work if they are feeling ill and providing them with a medical hotline if they are experiencing symptoms.
In addition, Pep Boys corporate offices are all working hard remotely to continue to support the business.
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