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  • October 2024

    • October 2024

    Courtesy of Lucas Oil Center
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    Finance+Operations

    Community Outreach Can Benefit the Business

    Enid Burns
    Oct. 1, 2024
    Championing a charity or hosting a giveback drive can have a great effect on your business and community alike.
    Courtesy of The Oil Connection
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    Leadership

    Setting Job Expectations

    Peter Suciu
    Oct. 1, 2024
    Defining specific responsibilities and managing expectations.
    Courtesy of Ralph Brand
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    Education+Training

    Consistency in the Oil Change Experience

    Enid Burns
    Oct. 1, 2024
    Creating a consistent experience helps the team work more efficiently and helps develop a level of service for customers.
    Courtesy of Benny's Mobil 1 Express Lube
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    Shop Look

    Shop Look: Benny’s Mobil 1 Express Lube

    Kacey Frederick
    Oct. 1, 2024
    First opening as a car wash in 1951, Benny’s expanded into quick lube 40 years ago and has been committed to improvement ever since.
    Adobe Stock
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    Columnists

    Hempy: Driving Your Car Count

    Scott Hempy
    Oct. 1, 2024
    Taking steps to grow shop car count.

    More content from October 2024

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    Columnists

    Tatum: Harness Your Best Self

    Adam Tatum
    Oct. 1, 2024
    Finding your place in the shop.
    Hanna Bubser
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    Tech+Tools

    Pop-Up Cities: What’s in Store for AAPEX and SEMA Show 2024

    Kacey Frederick
    Oct. 1, 2024
    Hear about what all is planned and what’s new in store for this year’s events from SEMA Vice President of Events Tom Gattuso and AAPEX Director of Shows Jessica Finnerty.
    Maya Isabella Photography
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    Featured Stories

    Emphasizing Excellence

    Hanna Bubser
    Sept. 30, 2024
    Building a culture that motivates employees and inspires confidence from customers.