Jiffy Lube International, Inc. has announced STC Management LLC as its 2022 Franchisee of the Year, according to a press release.
STC Management opened its first Jiffy Lube in 1982. Since then, it has grown to operate 19 locations throughout Maryland and Virginia.
STC Management President Chris Burns credits his employees with the success, who he said has made an effort to review processes and conduct training to help the entire team continue to improve.
“Our employees are truly the foundation of the organization,” Burns stated.
STC Management has also made efforts to support their local communities, predominantly by sponsoring sports teams surrounding their Jiffy Lube locations.
“Chris Burns and his team consistently demonstrate the qualities that exemplify the Jiffy Lube brand including keeping the customer at the center of all they do, which is one of the reasons they excel at delivering a remarkable customer experience,” said Jiffy Lube International, Inc.’s Vice President of Operations Ed Norris.