Eric Hartlen, a store manager for Jiffy Lube franchisee Atlantic Coastal Enterprises, was honored with the 2024 President’s Performance Excellence Award at the recent national Jiffy Lube convention in San Antonio, Texas, according to a press release.
The annual award honors the top-performing store managers on both the East and West Coasts from among over 2,000 locations nationwide.
ACE operates 65 service centers across South Florida, Tampa, South Carolina, and Massachusetts. This marks the sixth consecutive year that one of ACE’s managers has earned the title for the East Coast, and is the third consecutive year that it’s gone to Hartlen—making him the first Jiffy Lube store manager to earn it three times in a row.
The store manager at ACE’s Davie, Florida, location, Hartlen lives in Plantation, Florida, and has been with ACE Jiffy Lube for seven years now. Upon receiving the award at the convention on May 13, 2025, Hartlen was recognized for his consistently high performance in key operational areas such as revenue growth, employee retention, inventory management, and customer satisfaction.
“This is more than just an individual achievement—it’s a testament to the kind of culture Eric has cultivated at his store,” said Richard “RJ” Jennings, director of operations for ACE Jiffy Lube. “Thanks to Eric’s leadership, his team consistently delivers top-tier customer experiences, earning remarkable satisfaction scores year after year. He sets the standard and leads by example in every facet of store operations.”
