Oilstop CEO Scott Hempy takes a closer look at the topic of a recent column he wrote for NOLN: how operators can maintain their margins even as their costs rise.
Scott Hempy, CEO of Oilstop Drive-Thru Oil Change and Happy’s Drive-Thru Car Wash, joins the NOLN Podcast to take a closer look at a topic covered in one of his recent columns for NOLN: how quick lube operators can maintain their margins even as their costs rise. In this conversation, Hempy explains why operators should focus on controllable factors, such as labor efficiency, bay times, and inventory management, and build a culture of cost awareness in their shops. He also offers up best practices for implementing thoughtful prices increases without driving away guests.
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Tom Valentino is the editor of National Oil and Lube News. A graduate of Ohio University, he has more than two decades of experience in newspapers, public relations and trade magazines, covering everything from high school sports to behavioral health care. Tom’s first vehicle was a 1990 Mazda 626, which he used to deliver pizzas in the summer after graduating high school. Today, he drives a 2019 Jeep Compass, which usually has a trunk full of his daughter’s sports gear. In his spare time, Tom is an avid Cleveland sports fan and a volunteer youth sports coach.
