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Pop-Up Cities: What’s in Store for AAPEX and SEMA Show 2024

Oct. 1, 2024

Hear about what all is planned and what’s new in store for this year’s events from SEMA Vice President of Events Tom Gattuso and AAPEX Director of Shows Jessica Finnerty.

Latest from Home

Emphasizing Excellence

Hanna Bubser

Sept. 30, 2024

Building a culture that motivates employees and inspires confidence from customers.

Columnists

Johnson: The Two Smartest Free Things to Give Vehicle Maintenance Customers

Joanna Johnson

Sept. 27, 2024

Utilizing resources to boost consumer preventative maintenance practices.

Podcasts

Podcast: Jeffrey Crafton is the 2024 NOLN Operator of the Year

Hanna Bubser

Sept. 26, 2024

Jeffrey Crafton of Sayle Oil Company joins the show.

Multimedia

Photos: Victory Lane Quick Oil Change Annual Meeting

Hanna Bubser

Sept. 16, 2024

A photo gallery from some of the happenings at the Victory Lane Quick Oil Change annual meeting in Michigan.

Podcasts

Podcast: Financial Foundations of Franchising (with Kelly Tope of FullSpeed Automotive)

Hanna Bubser

Sept. 12, 2024

Senior Director of Franchise Development Kelly Tope joins the show to discuss touchpoints of finances as well as franchising with FullSpeed Automotive.

Customer Service

CPR for Your Shop’s Customer Service

Carol Badaracco Padgett

Sept. 3, 2024

Tips and strategies to make sure your patrons thrive and come back again.

Profiles

A Life in Quick Lube: Award Runner-Up Joe Benza

Kacey Frederick

Sept. 3, 2024

For Joe Benza–owner of Carolina Quick Lube and runner-up for this year’s Operator of the Year award–thriving in the auto service field is all he’s ever known.