Running a Shop


Hanna Bubser

iFLEX 2024: PAMA Education Sessions Part 2

May 15, 2024
The second round of PAMA sessions at iFLEX 2024 included a panel discussion, hybrid and electric vehicle maintenance, and oil characteristics.

Latest from Running a Shop

Hanna Bubser

iFLEX 2024: PAMA Education Sessions Part 1

May 14, 2024
The first round of PAMA sessions at iFLEX 2024 included a look at government affairs, economics, and managerial support.
Muse 10 Photography

Checking in with Jiffy Lube 2023 Franchisee of the Year: Bronco Lube

May 10, 2024
Chad Weisbeck of South Carolina-based Bronco Lube on running an award-winning franchise.
Photo 95696123 © Calvin L. Leake |

Quick Lube Q&A: Jeff Smith of Service Champ

Jeff Smith, vice president of key accounts for Service Champ, outlines trends and opportunities with service diversification.
Courtesy of Gold Flat Express Lube & Car Wash

The Best of Multiple Worlds

Myriad business offerings help drive success at a Golden State quick lube.
Courtesy of Lynden Lube

A Tale of Two Services—in One

Repair and quick maintenance can and do co-exist.
Illustration 158502469 © Mykola Nisolovskyi |

Steer Clear of Counterproductive Meetings

This simple shop strategy protects morale.
Courtesy of Deanna Baumgardner
Human Resources

Quick Lube Q&A: Deanna Baumgardner of Employers Advantage

April 12, 2024
Employers Advantage Founder Deanna Baumgardner shares how to stay on the same page as your team.
Radiant Reflections Photography
Customer Service

Serving Younger Generations as Customers

April 1, 2024
You don't need to treat younger customers with extra attention, but you do need to assess how much of an explanation of services is required.
Photo 159601790 © Andrii Yalanskyi |

Cultivating Employee Goals

April 1, 2024
How to be SMART about setting goals.
Photo 27375598 © Choneschones |

Hands-On Technology

March 29, 2024
More than getting the hands dirty.

Latest From Running a Shop

Photo 33751202 © Antoniodiaz |
Photo 250596064 © Lertlak Thipchai |

Photo 20023734 © Iscatel |
Photo 34621573 © Auris |

Photo 181622976 © Boggy |